Parts and Finish

All parts (other than electronic parts and batteries) and finishes of Faucets Black products purchased from authorized Faucets Black sellers are warranted to the original consumer purchaser to be free from defects in material and workmanship for as long as the original consumer purchaser owns the home in which the faucet was first installed. For commercial purchasers, (a) the warranty period is five (5) years for multi-family residential applications and (b) two (2) years for all other commercial applications, in each case from the date of original purchase. For purposes of this warranty, the term "multi-family residential application" refers to the purchase of the faucet from an authorized Faucets Black seller by a purchaser who owns but does not live in the residential dwelling in which the faucet is initially installed, such as in a rented or leased single unit or multi-unit detached home (duplex or townhome), or a condominium, apartment building or community living center. The following installations are not considered multi-family residential applications, are excluded from the 5-year warranty, and are subject to the 2-year warranty: industrial, institutional, or other business premises, such as a dormitory, hospitality premises (hotel, motel, or extended stay location), airport, educational facility, long- or short-term healthcare facility (hospital, rehabilitation center, nursing, assisted or staged-care living unit), public space or common area.

Parts and Finish for Signature Faucets Recertified Faucets

Faucets Black Company offers for sale on faucetsblack.com Faucets Black Recertified faucets. All parts (other than electronic parts and batteries) and finishes of these Faucets Black Recertified faucets are warranted to the original consumer purchaser to be free from defects in material and workmanship for five (5) years from the date of original purchase. For commercial purchasers, the warranty period is one (1) year from the date of original purchase.

Electronic Parts

Electronic parts (other than batteries), if any, of Faucets Black purchased from faucetsblack.com or authorized Faucets Black sellers are warranted to the original consumer purchaser to be free from defects in material and workmanship for one (1) years from the date of the original purchase or, for commercial purchasers, for one (1) year from the date of original purchase. No warranty is provided on batteries.

What We Will Do

Faucets Black Company will repair or replace, free of charge, during the applicable warranty period (as described above), any part or finish that proves defective in material and/or workmanship under normal installation, use, and service. If repair or replacement is not practical, Faucets Black Company may elect to refund the purchase price in exchange for the return of the product. These are your exclusive remedies.

What Is Not Covered

Because Faucets Black Company is unable to control the quality of Faucets Black products sold by unauthorized sellers, unless otherwise prohibited by law, this warranty does not cover Faucets Black products purchased from unauthorized sellers.

Any labor charges incurred by the purchaser to repair, replace, install, or remove this product are not covered by this warranty. Faucets Black Company shall not be liable for any damage to the faucet resulting from reasonable wear and tear, outdoor use, misuse (including use of the product for an unintended application), freezing water, abuse, neglect or improper or incorrectly performed installation, maintenance or repair, including failure to follow the applicable care and cleaning instructions. Faucets Black Company recommends using a professional plumber for all installation and repair of faucets. We also recommend that you use only genuine Faucets Black replacement parts.

What You Must Do To Obtain Warranty Service or Replacement Parts

A warranty claim may be made and replacement parts may be obtained by contacting us by email or online as follows (please include your model number and date of original purchase): 

Proof of purchase (original sales receipt) from the original purchaser must be made available to Faucets Black Company for all warranty claims unless the purchaser has registered the product with Faucets Black Company or the product is a Faucets Black Recertified product purchased from SignatureFaucets.com. This warranty applies only to Faucets Black products installed in the United States of America, Canada, the United Kingdom, and Australia.

Limitation on Duration of Implied Warranties. Please note that some states/provinces (including Quebec) do not allow limitations on how long an implied warranty lasts, so the below limitations may not apply to you. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO THE STATUTORY PERIOD OR THE DURATION OF THIS WARRANTY, WHICHEVER IS SHORTER.

Limitation of Special, Incidental, or Consequential Damages. Please note that some states/provinces (including Quebec) do not allow the exclusion or limitation of special, incidental, or consequential damages, so the below limitations and exclusions may not apply to you. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS WARRANTY DOES NOT COVER, AND SIGNATURE FAUCETS COMPANY SHALL NOT BE LIABLE FOR, ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LABOR CHARGES TO REPAIR, REPLACE, INSTALL OR REMOVE THIS PRODUCT), WHETHER ARISING OUT OF BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, TORT, OR OTHERWISE. Faucets Black FAUCET COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGE TO THE FAUCET RESULTING FROM REASONABLE WEAR AND TEAR, OUTDOOR USE, MISUSE (INCLUDING USE OF THE PRODUCT FOR AN UNINTENDED APPLICATION), FREEZING WATER, ABUSE, NEGLECT OR IMPROPER OR INCORRECTLY PERFORMED INSTALLATION, MAINTENANCE OR REPAIR, INCLUDING FAILURE TO FOLLOW THE APPLICABLE INSTALLATION, CARE AND CLEANING INSTRUCTIONS. Notice to residents of the State of New Jersey: The provisions of this warranty, including its limitations, are intended to apply to the fullest extent permitted by the laws of the State of New Jersey.

Additional Rights

This warranty gives you specific legal rights, and you may also have other rights which vary from state/province to state/province.

This is Faucets Black Company's exclusive written warranty and the warranty is not transferable.

If you have any questions or concerns regarding our warranty, please contact us.